Frequently asked questions

Yes, an existing Chessity account can easily be included in the student management of a school or club. This gives the teacher or chess instructor insight into the results. They can also now adjust the user settings.

There are two possibilities:

1. The student has a private individual Chessity account
2. The student has a Chessity account through a school or chess club.

Different procedures apply to both situations:

1. The student has a private individual Chessity account

Go to the coach tab and use the tool Manage Students:

Click the blue button 'Add student with existing account':

Enter the username, click on the displayed user, and confirm with add. The user is now conditionally included in your student management:

The student must give permission for external management of their account. The next time the student logs in, they must approve these rights. This message will appear on their start screen:

When the individual subscription expires, the teacher can assign a student account to this existing user via student management. All data will be preserved.

2. The student has a Chessity account through a school or chess club

For a student who already has a Chessity account through a school or chess club, the method above usually cannot be used. Typically, the school/club chooses user settings that shield the student from contact with users outside their own school/chess club. A shielded account is not findable via the 'Add student with existing account' button. 

To gain insight into this student's results, you must ask the other coach (who created and manages the student account) to share rights with you (see: Can I assign students to another coach?).

The online safety of our protected users is paramount. Therefore, it is not possible to request this through the system. There must always be personal contact between both coaches.