Frequently asked questions
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Why can’t I find a student name in the Manage Students or Dashboard tool?
The Manage Students and Dashboard tools only show students who are active users of Chessity. If a student is inactive for a time, the system automatically hides them. This cleaning up ensures that your student lists are always as well-organized as possible.
If students are missing from your student lists because they are hidden, you can find them by clicking on the button 'Show inactive students'.
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