Frequently asked questions : Exams and diploma certificates

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Why can I overrule an exam result?

As a teacher you have the possibility to manually give a student who has failed an exam the status 'passed'. This will overrule the exam result based on the outcomes that the program has recorded.

Click on ‘Coach’ in the menu bar
Click on ‘Exams’
Go to the tab ‘Students who failed’
Click on the diploma icon behind the student's name to assign the 'passed' status

This function is obviously not intended for a student who has insufficiently mastered the chess skills that are required to to pass the exam. If a student fails because he does not yet have sufficient mastery of the subject matter, he can try the exam again or first practice a little more with coaching from Chessto. See: My student failed an exam. What now?

Only give a student the status passed if, for example, the WiFi failed during the exam, the computer crashed, you have witnessed how the student accidentally clicked on the wrong square due to a sneezing, etcetera.

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