What kind of devices does chessity work on? Chessity works on all devices and is fully responsive. Please note that the minigames in the lessons on a mobile phone are displayed as normal tasks.
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Do I have to download something before I can use Chessity? No, Chessity is completely web-based. Thanks to a user-friendly interface and a powerful program in the background, you will have no problems using Chessity online to play chess. You don’t have to download, install or update any software to benefit from our lessons and training sessions, chess puzzles and games.
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Which operating systems does Chessity support? Chessity is platform-independent, which means that it works on every conventional operating system on desktop, laptop, tablet or smartphone.
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Does Chessity also work on tablets or mobile phones? Yes, you can also use Chessity on a tablet or smartphone. The website is completely responsive to give you an easy and smooth website experience on every device, including cell phones, tablets, laptops and desktops.
Should you encounter any difficulties in using the mobile website, please visit the the following url from your mobile device: www.chessity.com/debug.
Send a screenshot of the information shown (alternatively you can also copy/paste the text) to contact@chessity.com and you will get personal help.
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The mobile website is not working. How can I fix this? Our website is completely responsive to give you an easy and smooth website experience on every device, including cell phones, tablets, laptops and desktops.
However, should you encounter any difficulties in using the mobile website, please visit the following url from your mobile device: www.chessity.com/debug.
Send a screenshot of the information shown (alternatively you can also copy/paste the text) to contact@chessity.com and you will get personal help.
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Is there a Chessity app? No, Chessity is completely web-based. Of course, you can also use Chessity on a tablet or smartphone since our website is completely responsive.
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Chessity got stuck. What do I do now? If the site gets stuck, this can be caused by a slow or overburdened wifi connection (or no wifi connection at all).
Refresh website
Try to refresh the site manually. Press Ctrl + F5 (windows pc) or command + R (Mac), or click the refresh arrow of your browser. In most cases, this will allow you to continue playing. Should it not work, however, you can try removing the cache from your browser and then refreshing the site again.
Browser issues
You can also experience problems because of the browser you are using. Especially Android devices may come with an antiquated browser as a default. You can check whether your browser is good enough via the website html5test. You browser has to have a score of at least 350. If your browser has a lower score, download and install the latest version of your browser.
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Our school/club has a bad wifi network, which slows down Chessity. What can be done about that? Chessity places a minor burden on the wifi network, so having a slower wifi network shouldn’t cause problems.
If working with a large group overburdens the wifi network, it is better to let the children work in pairs. Also, you can decide not to have all the students use Chessity at the same time.
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The games don’t work in my school. What is the cause of that? This can be related to firewall settings. In that case, Chessity’s learning environment does work. The school’s system manager can fix the problem.
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How do I get personal help? If you have trouble using Chessity, encounter technical problems, need expert advice or if you have questions, just sent an email to contact@chessity.com and we will be happy to assist you.
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